Privacy
Your privacy.
What we collect when you get in touch, sign up for tips or visit this website, why, and how long we keep it. In short: only what’s needed, never sold, and you can ask for it to be deleted at any time.
Last updated
Who we are
This website belongs to Vikki’s Fitness, which runs community fitness classes in South Anston, Kiveton Park, Dinnington and Todwick. We’re responsible for the personal details described here. To ask anything about your details, email vikki@vikkisfitness.co.uk, call or text 07811 522 780.
What we collect and why
When you send a message. Your name, email address and message, plus anything optional you choose to add: phone number, the class you’re interested in, age range and gender. We use these to reply and to suggest a suitable class. If you tell us about a health condition, we use it only to give you appropriate advice, and by including it you agree to us using it for that. You’ll get one email confirming your message arrived.
When you sign up for tips. Your first name and email address, so we can send Vikki’s tips and class news. You can also opt in by ticking the box on the contact form. Every email has an unsubscribe link, and unsubscribing takes effect straight away.
When you’re a member. Vikki may keep your contact details so she can tell you about cancelled or moved classes, for example because of snow. These are service messages, not marketing.
When you visit the website. We count visits to see which pages and classes are useful: the page, the website that sent you (such as Google), the type of device and your approximate town, worked out from your internet connection. We don’t use cookies for this and don’t keep your IP address. Visits are counted with an anonymous code that changes every day, so nobody can be identified or followed from one day to the next. If your browser asks websites not to track you, we don’t count your visit at all.
Our legal reasons
- Replying to your message and running classes: our legitimate interest in answering enquiries, or steps you’ve asked for before joining a class.
- Health details you choose to share: your explicit consent, given by including them.
- Tips and news by email: your consent, which you can withdraw at any time.
- Visit counts: our legitimate interest in improving the website, done in a way that doesn’t identify you.
Who sees your details
Only Vikki, and Refign, who built and look after the website, when it’s needed to keep it running. We never sell or share your details for anyone else’s marketing. We use trusted services to run the website, which store or send data for us under contract:
- Vercel, which hosts the website.
- Neon, which stores the website’s information.
- Resend, which sends our emails.
Some of these companies are based in the United States. Where your details are handled outside the UK, they’re protected by the safeguards UK law requires, such as approved contract terms.
How long we keep things
- Messages: 12 months, then deleted automatically.
- Your contact details: until you ask us to delete them, or for as long as you’re a member or subscriber.
- A record of emails we’ve sent you: 12 months.
- Visit counts: 13 months.
Your rights
You can ask to see the details we hold about you, correct them, have them deleted, or object to how we use them. You can stop tips emails at any time with the unsubscribe link. To ask, email vikki@vikkisfitness.co.uk, call or text 07811 522 780. We’ll reply within one month.
If you’re unhappy with how we’ve handled your details, you can complain to the Information Commissioner’s Office at ico.org.uk, though we’d appreciate the chance to put it right first.
Cookies and your browser
This website doesn’t use advertising or tracking cookies, so there’s no cookie banner. If you close the notice bar, your browser remembers that on your device so it doesn’t show again. Vikki’s own sign-in to manage the website uses a cookie that only applies to her.